I wish, Comcast phone and chat support people, would understand that refresh signals to the boxes at my condo complex take longer than most residential customers, and not jump to the conclusion that a technician needs to be sent out. I think a lot of the Comcast people I see at my complex are because of this. The refresh signals sometimes take 20-30 minutes longer than they expect, so if they send them, and nothing happens, that is why. I’ve had this happen many times, with my own box and my grandmother’s box. Either they need to understand this, or they need to do something to resolve this, for their own sake and the customers, so no one’s time is wasted.

Supposedly unlimited file storage…

300kb file size limit

excuse me?

So this weekend, I had it ALL working.

Then yesterday I discovered I had a problem, I could not dial out to C*NET.

I thought, it must have been a FreePBX module I installed.

Nope that didn’t fix it.

Oh well, reinstall time.

BAD idea, this made things much worse, because I didn’t even think of ONE little thing, see,  as I discovered someone told me after I ranted on the C*NET mailing list. CentOS has an issue with setting static domains with netconfig.  See I had a problem with that before, and fixed it, but didn’t realize what it was, or if what I did actually was what had fixed it.

I ranted and grumbled and wasted those guys time, when I should have know better.

and you know what the problem was? There was an outbound route that was getting in the way that I should have deleted anyway.

dork!

What’s going on there PhoneGnome? For more than 5 hours my device has not been connecting, and I can not get to my.phonegnome.com.

Data center problems? No status update on the blog?  That’s not good customer service!

Telling your users/customers nothing, is worse than giving bad news.

When I was a kid I liked the idea of being able to pick up the phone to find out the time, or the weather. That’s REALLY what fascinated me about phones, not talking to people, but having a machine talk back to me, locally we always had phone numbers you could call to do that, like the time number 358-1212 or the number a local TV station, channel 17 had provided to get information, 641-1717

As I got older, I also became fascinated with Voice over IP (or VoIP] technologies, I once had a phone attached to my computer and had Vocaltec Internet Phone software, back when I still was on dialup. I also played with a Windows port of Asterisk once,  just to see how such an awesome VoIP PBX actually worked, and a FREE one no less.

Just before I moved into my own place, I started thinking about setting up my own Asterisk server here and doing some cool things with it.

As a starting point, I got a new magicJack, and  a PhoneGnome, and a cordless phone that I could blue tooth link to my mobile phone. Once I got that all set up and working, I wanted MORE. Then I got Bria for my notebook, and started playing with that, BUT I still wanted Asterisk.

In my searches of what all I could do with Asterisk, I stumbled upon C*NET. DANG so if I get onto that, I can call all of those numbers?  People with phone switching equipment and old phones connected to Asterisk? WANT! Oh and wait, I can get check the weather too?

So, I asked if I could take some of the old computer equipment home from the office. I have been working on this for a few weeks now.

And guess what!?!? I AM ON C*NET

Now what I have at the moment, pales in comparison to, for instance, Los Angeles Telephone or Green Mountain Telephone

But it’s mine. 1-260 on C*NET is MIIIIIIIIIINE!

Right now I am running PBX in a Flash (PiaF-Purple) and I can dial out to PSTN numbers with a 9+number, C*NET with an 8+number, and tollfree numbers just as they are.

More to come

Why, does Document Manager STILL not install on Windows 7 64-bit? Hello? HELLO MCFLY?  Anyone home over there? Windows 7 64-bit has been around long enough for there to be support for it, and for that matter, we can’t be the only people having this issue. GET WITH THE TIMES!

Also, please, please stop screwing with your site, I have to Google for the drivers for our Document Center, because you make it impossible to find the right part of the site! NICE with the complicated junk and the redirects… also, your “business support” link just takes me back to the front page of the site.