Why do things close so early, like the Comcast office by my house at 6! PEOPLE WORK, PEOPLE WHO NEED TO STOP BY THERE can’t go before that time! 6? What idiot chooses 6pm?

Can you tell support people are frustrating me?

These last two nights, I’ve been trying to set up a cable box for my grandmother, and anyone who knows me personally knows I know more about this stuff than the people on the phone do, I use a friend who works for them as an example, he comes to me for tech help. The box won’t turn on at all, and just flickers 88:88 every so often.

My grandmother decided to call even though I recommended against it, and the guy on the phone was not only hard to understand, but it appears he either did not understand me, or was not paying attention. I told him the box would not turn on, after some back and forth trying to figure out what box it is, he puts me on hold and doesn’t say he’s putting me on hold.

Then he takes me back off hold and says “Well maybe it’s not turned on” NO KIDDING, I just said it would NOT TURN ON, he sent a reset signal, and it disconnected the phone call, because she has Comcast phone. How stupid can you be, send the wrong reset signal, and he kept referring to the cable box as a modem.

EDIT 06/22/11: Changed title from “Comcast stupidity” to “More Comcast issues” and made some edits to make it easier to read. I wanted to go back and change it yesterday, but WordPress was acting up. Also changed “making me mad” to “frustrating me” I was just having a bad day.

I will happily make it public, how incompetent Prosper.com support people are.

Prosper is an interesting concept, it’s a p2p loan service, making it easier for people to get loans when they need them, from people willing to loan their own money, it’s very well set up.

In the last year, I have made about 6 attempts to get my bank account information updated with Prosper.com.  Each time, they tell me to either fax it or scan it, because my driver’s license isn’t light enough. A Florida driver’s license is made so that it is next to imposible to make perfect copies of, it was done to cut down on counterfeit licenses. The people at Prosper many times have sent me the same form emails, telling me that it was not light enough. At one point they even asked that I call them, which was also of no help at all, they said they saw I faxed it I should try to scan it. That was the 4th try, the 5th try was today, the 6th try, which was faxed, and exactly the same as what I sent for the 5th try.

They are so incompetent, that they don’t pay attention to the fact I’ve had the same issue multiple times, they have even given me at least five, case numbers. A new case number each time I try, that alone shows that they are not smart enough to be paying attention to my issue, or they are just ignoring everything previous, either way that is horrible customer service.

So I am late to the game to discover that Impulse was sold to GameStop, what an awful idea. GameStop SUCKS. People hate GameStop for a reason, for some, they go because the used games, or in some cases it’s their only option, the way they have treated PC gamers over the years, it shocks me that someone would sell a PC game retail business to them. They absolutely could give a rat’s butt about PC gamers. GameStop is the worst possible option.

Apparently Brad Wardell decided he’d rather Stardock not be a retailer, excuse me, If you don’t want to be a retailer, don’t start a retail business, plain and simple common sense. As much as I have loved Stardock, I am seriously considering giving up on Impulse and I am not the only one. Very, very bad move.

Who cares, it’s nobody’s business how Donald Trump and Sarah Palin eat a slice of pizza. Not only that, but to whine about it, is a complete waste of time, I am shocked at the whiners that called into K-LOVE about it the other day. WHO CARES!

A coworker told me, when she was 18 visiting new york, she was chastised for NOT eating it with a fork.

So, remember in my “thanks a pant load” post. I ranted about my iTunes account being hacked? Well, due to that, I had to also cancel my debit card and take cash out. Well because I had to do that, I had no way to pay the rest of my Comcast bill on time, yes, I can pay by check, however, due to the fact that like I just said, took cash out, I do not have enough in my account to even do that. So, I am stuck with no cable and internet at home, for day number 2. Guess I’ll be watching more DVDs. I got my new debit card yesterday, and my iTunes was also reactivated, but that doesn’t help if I don’t have the money until tomorrow.

EDIT: The reason my cable bill got that bad, was because I was used to having my friend who lived with me pay half the bills, he moved out, I had to put off paying the cable bill so I could take care of my own rent and electricity last month.